PROJECTS
Army Threat Integration Center Business Rules and Process Project
Client: HQ, Department of the Army, Army Threat Integration Center
For over 20 years, the Antiterrorism Operations and Intelligence Cell (ATOIC), under the Army Office of the Provost Marshal General, issued early warnings of criminal and terrorist threats to Army commands worldwide. After the active shooter attack at Fort Hood, the Internal Review Team’s Final Report identified key deficiencies relating to threat information sharing and communications between intelligence and law enforcement organizations. As a result, the ATOIC was transformed into the Army Threat Integration Center (ARTIC) effective June 1, 2013. ARTIC integrates, fuses, analyzes, and disseminates all-source threat information for commanders and force protection officials at all levels within the Army to provide shared situational awareness, enable effective risk-based decisions, and protect Army personnel, assets, and information worldwide.
The ARTIC serves as the Army’s global threat information-sharing hub focused on internal and external threats and providing real-time support for current operations. Personnel trained, experienced, and skilled in military and law enforcement intelligence analysis and resources are assigned to the ARTIC, which operates in a 24/7 capacity to receive raw data, conduct analysis, and disseminate and share information with a terrorism nexus.
To reach full operational capability by March 2014, the ARTIC engaged Analytic Services to develop Business Rules and Processes for ARTIC analytic and administrative activities along with the associated assumptions, constraints and authorities. These were captured in a comprehensive document intended to serve as a job aid for ARTIC staff by providing background and supporting information for each activity. To meet the ARTIC objectives, ANSER
- Conducted policy analysis on the directives and guidance documents dictating ARTIC operations
- Interviewed ARTIC’s external partner organizations and recipients of its intelligence products
- Interviewed key ARTIC leadership and analytic staff to achieve a thorough understanding of ARTIC operations
- Developed a comprehensive set of business rules and process steps for both administrative and analytic activities
The resulting ARTIC Business Rules and Processes document details the current ARTIC organization structure and processes, including job descriptions and responsibilities. It also defines the ARTIC intelligence and threat products and the required data, roles, steps, timeline, and audience for each product. Throughout the project, ANSER worked with the ARTIC to identify areas of improvement, including shift management, coordination with partner organizations, and product development and provided a memo outlining additional improvements for the organization in the future.