Corporate Security Services
Hours: Mon-Fri, 7am to 5pm EST, except holidays.
To remotely connect to ANSER, select one of the options from the left-hand menu. A description of each link is below.
If you have forgotten or lost your token, please call the Corporate Help Desk at 703.416.4466.
If you need to reset your ANSER password, please call the Corporate Help Desk at 703.416.4466.
Some client sites may have security restrictions that will prevent you from using the VPN. If this is the case, please coordinate with both your client’s helpdesk and the Corporate Help Desk to find a resolution.
Only requests received from ANSER management will be processed. If you are an employee in need of a site, please have your manager complete the Site Request Form. If you are a partner in need of an account, please contact your corporate POC and have the POC submit an Account Request Form. Both forms are found on the Customer Service page on ACE under Employee Services.
Your H, L, O, P, W, or Z drive will get mapped only when you logon at the office. You can manually map a drive if you connect using an RSA token. Please call the Corporate Help Desk at 703.416.4466 if you need assistance mapping a drive manually.